Virtual Therapy Office

Finding your way round in the virtual therapy office

Finding your way round in the virtual therapy office

Having your own office for therapy is an essential. It has to be comfortable, available consistently when you need it, and situated so that conversations that you have there can be private.  The Virtual Therapy Office provides you with the same facility, but on the net.  Additionally, it provides the opportunity to customize the environment, as one would expect in one’s own rooms, and simplifies administrative support, providing some of the functions of a receptionist or office manager.

Quite how much you can do with it is demonstrated in this help file.

The home page: ‘MyOffice’ is your front page. You can always find your way back to it by clicking on the MyOffice icon (oval)  and get help by clicking on the help button (rectangle).

The help menu gives you access to notes and also fully illustrated guides that are specific to your intended use e.g. as therapist or client.

The front page for supervisees and clients is slightly different when they first arrive.  There is no furniture (as it is a reception area), and the top bar provides financial information (square), and a ‘basket’ (circle) that enables them to purchase any sessions which require payment.  Chargeable sessions provides a summary of what is owing, based on the number of sessions in the past, and the fee per session quoted by the therapist or supervisor at the time that the session was booked.  This page also gives a summary of what has been paid in the past.

Payment is via the basket, either directly from this page or from the menu page.  Payment can be made directly to a PayPal account that you create or by card, using the PayPal processing tool for this:

If it is preferred to send out or receive invoices, they can be generated from the account kept under ‘Chargeable sessions’, and the supervisor or therapist can show the account as paid using their financial pages (there is an additional help file on ‘Help on finance for therapists and supervisees’ that covers this).

Once a supervisee or a client has linked up with a supervisor or a therapist online (see the help guide to booking online supervision or therapy), their middle gray menu bar has an item called supervisor waiting room.  Clicking on this takes the supervisee or client to their supervisors waiting room where they see the furnishings chosen by the supervisor, a confirmation that it is the named waiting room that they expected, and access to three areas of information: a gray bar if another session is booked, that indicated when it will be, a pink notices section, a green context-dependent help section, and blue sections about the supervision (as in the illustration) or about the therapy.

The therapist or supervisor page has similar areas although in this illustration, the therapist has chosen to collapse his office furnishings using the triangle in the top right.  Clicking on this again would reopen them.

 Both illustrated pages show the gray session bar that is present if a pending session is booked.  This shows when the session is due, and turns yellow after it has started.  Pressing on this takes one into the session. 

The gray too bar  menu above it has more tabs for therapists and supervisors than different for clients and supervisees. 

The common menu items are covered in other help files: Messages in ‘Sending messages in the VTO’; Bookings Diary in both ‘Getting to NSPC online therapy or supervision for supervisees’ and ‘Booking a supervisee into a session and starting a chat’; Select a Supervisor in ‘Linking up with a therapist or supervisor for the client or supervisee’ (please note that therapists or supervisors can be clients or supervisees as well); Session Archive in either Using the video conference, Using the chatroom, and Using the discussion forum; and Profile in ‘Creating a profile’.  Some additional items in the therapist or supervisor tool bar are also dealt with in other help files.  Session planner is covered in ‘Booking a supervisee into a session and starting a chat’; and Financial in ‘Help on finance for therapists and supervisees’. 

The two other items on this tool bar not already covered are ‘My supervisees’ and ‘My clients’.  Clicking on these leads to a list of current supervisees and clients and simplifies booking them into sessions (blue arrow), and sending them a message (yellow arrow).  It also allows you to easily view their profile (icon shown by red arrow).

All of these functions are also available from other parts of the site, with the exception of the clock icon, circled.  This determines how long the therapeutic relationship or supervisory relationship lasts.  This is important as the site will not allow a user to be reassigned to another therapist or supervisor whilst there is an ongoing relationship with an existing online therapist or supervisor who has a relationship created within VTO.

Notices are alerts to jobs that need to be done.  Clicking the [go] icon will take the user to the right place to deal with them

The green help menu provides contextual help, for example help relevant to the particular page that is being viewed.  It can be hidden by clicking on the life belt. It can be recovered by clicking on the life belt that now appears in the top right of the page:

 The blue area of the page shows information relevant to therapy or supervision, including information about forthcoming sessions. 

For supervisees and clients, there is also a simple way to send a message to the supervisor or therapist (wherever green buttons appear, they can be clicked to send a message) and information provided by the supervisor, including things to look at whilst waiting, general information about the supervisor or therapist, and their qualifications

 Supervisors and therapists have a list of messages that they have received and any news that the site administrators have sent, plus a reminder of when they last logged in.

Therapists and supervisors can customize the colour scheme and furnishings of ‘My office’ by clicking on the Office décor tab (not visible to clients and supervisees).  

 

Dowload the attached file for an illustrated guide